Donations
How can I donate to the American Red Cross response in Haiti?
For your convenience, we have several ways in which donors can provide financial support to the American Red Cross.
You can call in your donation, by dialing 1-800-HELP-NOW.
You can mail in a check to:
American Red Cross
P.O. Box 37243
Washington, DC 20013
You can text ‘HAITI’ to 90999 to automatically donate $10. Please note: standard text messaging rates apply.
You can make an online donation by visiting www.redcross.org, and then selecting the DONATE option at the upper right hand corner of the page.
What if a donor has a question about their donation? (Amount donated, change their designation, etc.)
Just call (800) 797-8022 and select option 2.
How can donors be sure that their contributions to a certain disaster, Red Cross program or their local chapter are designated to their intended program?
Donors should designate their gift at the time of their donation. All donors will receive an acknowledgment letter confirming that the donation they made was and applied to their intended program. If after receiving this letter, donors discover an error was made, they can have it changed by calling 800-797-8022 and select option 2.
Someone called me and wants to raise money for the Red Cross – what can I tell them?
If the company or individual is interested in conducting a third party fundraiser, customer donation program or cause related marketing campaign and plans to conduct their campaign outside of a single regional chapter jurisdiction, please ask them to visit the main Red Cross website, click on the “Giving and Getting Involved” tab, and then select “By raising funds for disaster” from the list (you may also direct them to the link www.redcross.org/raisefundsfordisaster). This site will give the prospective partner the ability to start the application process for the legal agreement that the Red Cross requires of all of its fundraising partners. Once details of the proposal have been submitted, the Corporate Partnerships unit will manage the review of the proposal and further correspondence with the prospective partner.
If the partner does not have access to the internet, or www.redcross.org is temporarily down, please direct the partner to contact the Corporate Partnerships unit at corppartnerships@usa.redcross.org or (202) 303-8380.
If the fundraising will take place in your chapter’s jurisdiction alone then you are
responsible for putting an agreement in place and managing the relationship. Contact your local chapter for more information.
A corporation in my area called and wants to make a donation, what do I do?
If you have any questions, please reach out to the Relationship Manager for your state. You can also contact Corporate Partnerships at corppartnerships@usa.redcross.org or (202)303-8380. Checks can be sent to the address below. Please specify which fund you would like to donate to at the time of donation on the check and in the cover letter.
American Red Cross
International Response Fund
PO Box 22679
Network Place
Chicago, IL 60673
Our foundation would like to make a contribution. How do we go about this?
Foundations can send checks to the Foundation and Government Grants lockbox. Please provide a cover letter describing the designation of the donation and any contact information for the foundation. Please specify which fund you would like to donate to at the time of donation on the check and in the cover letter. Please send checks to:
American Red Cross
Foundation & Government Grants
24480 Network Place
Chicago, IL 60673-1244
An individual called and wants to make a donation of $5,000 or more. Who can help me with this gift?
Please contact the Planned Giving officer in your state, they are happy to assist you.
Are we providing flights (through donated miles) for people who are adopting Haitian children? Can I donate miles to people who are adopting Haitian children?
Please visit Air Care Alliance http://www.aircareall.org/ for help.
I have several companies who want to participate in a Workplace Giving campaign, what do I do?
Workplace giving can include payroll deduction, employee matching gifts or corporate volunteer days. A company may conduct a workplace giving campaign annually or in response to a special event or disaster. Please refer to the Workplace Giving Disaster ToolKit for more information.
How can an employee have their gift matched by their employer?
The employee should first verify if their company is participating in the matching process with the American Red Cross. Employee matching gift programs are often managed by the company’s human resources department. Employees will need to ask their employer how the matching gift program is being administered and what percentage of their gift will be matched.
If their employer does participate in matching gifts, they should also provide instructions on how to proceed with their matching gift. Typically, an employee will obtain a matching gift form from their company’s human resources department. Individual donors can then mail their donation and the completed form to:
American Red Cross
Attn: Matching Gift Processing Unit
P.O. Box 37295
Washington, DC 20013
My local news station called me and wants to push donations to the Red Cross, what can I tell them?
They can scroll on screen any of the options below –
Call 1-800-HELP-NOW
Donate online at www.RedCross.org
Text “HAITI” to 90999 to automatically donate $10.
I’ve collected more credit card numbers and/or checks than I know what to do with. What do I do?
Contact the Disaster Fundraising team (DisasterFundraising@usa.redcross.org) and we can help you send them to an outside vendor who can help.
People can donate in support of the relief effort in Haiti at www.redcross.org or by calling 1-800-REDCROSS. Mobile donors can text “Haiti” to 90999 to make a $10 contribution.
$10 donation made through mobile giving can provide a family with two water cans to store clean drinking water, a blanket appropriate to the climate or other supplies to give people the ability to cook for their families.
I heard rumors of fraudulent e-mails; is this true?
There are reports of fraudulent emails that are abusing the Red Cross emblem to solicit donations globally. Please forward all suspicious emails and Web sites to fraudissues@ifrc.org.
This page was last updated on January 21st, 2010.
